Customer Support
JOB SUMMARY
Your goal is to offer customer support through inbound phone calls to customers with billing queries, technical concerns or confusion within the product we provide. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome needs to apply.
Benefits
We would like you to enjoy these benefits once you become part of Copperland team
- Flexible training schedules
- Medical and dental benefits
- Paid time off
- Paid holiday and sick time
- Employee incentives through client programs
- Paid training
Requirements
- Minimum Education and Experience:
- High School Diploma or college degree preferred
- Customer service experience a plus
- Good english communication skill is an edge
Let us know if you pleased with being our team member and call or email us at;
Contact: 09602056575
EMAIL: kelvin@e-cpl.com
Chat and Email Support
JOB SUMMARY
Your aim is to provide customer service through chat and email channels. Customers may reach out to us with billing queries, technical concerns or confusion within the product we provide and provide them with assistance through digital platform. You will be providing them with swift, accurate and well documented services with the goal of providing them real time solutions to their complex queries.
Benefits
We would like you to enjoy these benefits once you become part of Copperland team
- Minimum Education and Experience:
- High School Diploma or college degree preferred
- Customer service experience is a plus
- E-mail and chat -related customer service is a major plus
- Higher WPM skill on typing is an edge
Requirements
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
- Computer Science
- Computing
- Engineering
- Here are the qualities the candidates are expected to have when applying to this position
- Technical and logical thought process
- Problem - solving skills
- Ability to stick to strict deadlines
- Ability to prioritise and delegate
- Keen eye for detail
IT support
JOB SUMMARY
Your job description is to install computer software ,hardwares, system and manage the network. Monitoring the computers and systems will be your regular tasks and responding in a timely manner for service issues and requests.
Benefits
We would like you to enjoy these benefits once you become part of Copperland team
- Paid training
- Flexible training schedules
- Medical and dental benefits
- Paid time off
- Paid holiday and sick time
Requirements
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
- Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
- Computer Science
- Computing
- Engineering
- Here are the qualities the candidates are expected to have when applying to this position
- Technical and logical thought process
- Problem - solving skills
- Ability to stick to strict deadlines
- Ability to prioritise and delegate
- Keen eye for detail
Let us know if you pleased with being our team member and call or email us at;
Contact: 09602056575
EMAIL: kelvin@e-cpl.com
